City Leek – Service Partner Policy
1. Introduction Welcome to City Leek. Our service partners play a crucial role in delivering high-quality services to our customers. This policy outlines the expectations, responsibilities, and standards for all service partners associated with city leek.
2. Eligibility and Onboarding
- Service partners must complete the application process and provide all necessary documentation.
- A background check and verification of business credentials may be required.
- Partners must agree to and sign the Service Agreement before commencing work.
3. Code of Conduct
- Maintain professionalism, integrity, and respect in all interactions.
- Provide services in a timely, efficient, and customer-friendly manner.
- Avoid conflicts of interest and disclose any potential conflicts to city leek.
- Comply with all applicable laws, regulations, and company policies.
4. Service Standards
- Deliver services as per the agreed scope and quality standards.
- Ensure the use of appropriate tools, equipment, and safety measures.
- Address customer concerns promptly and professionally.
- Report any service issues or incidents to city leek immediately.
5. Payment Terms
- Payments will be processed according to the agreed schedule in the Service Agreement.
- Partners must submit invoices accurately and on time.
- Any disputes regarding payment should be reported to the city leek finance team.
6. Confidentiality and Data Protection
- Service partners must keep all customer and company information confidential.
- Personal and business data must be handled securely and in compliance with data protection laws.
7. Termination of Partnership
- city leek reserves the right to terminate a partnership for non-compliance, misconduct, or failure to meet service standards.
- Partners may also terminate their association with city leek with prior written notice, as per the terms of the Service Agreement.
8. Compliance and Updates
- Partners are expected to stay updated with policy changes and comply with any new guidelines.
- city leek may revise this policy periodically and notify partners of any significant changes.
For any questions or clarifications, please contact city leek at contact – 9355302955, Email – support@cityleek.com.
By partnering with city leek, you acknowledge and agree to adhere to this policy.